Why Us
Our Team
At Garage Door Medics we only hire team members that truly care about helping others. From community involvement to how we treat customers, we ensure we only hire the best. Simply put, we work with people that love people. From our customer care specialists to our experienced technicians, we are here to serve you.
Our History
Established in 1990, Garage Door Medics has worked hard for almost three decades to be an industry leader through adaptation, professionalism and sticking to our corporate oath and motto. Our team and culture align with being a people company first that fixes garage doors. We hire people that care about people. We incorporate trust, honesty, and transparency into the garage door industry.
Our Promise
People First
We will remember that we are not simply a garage door company, but a people company.
Customer Care
We will always remember that there is an art to customer care as well as business, and that warmth, empathy and compassion supersede any form of monetary gain.
Total Respect
We will respect every customer regardless of race or cultural variance.
Only What You Need
We will never offer any service that a customer does not need. We will stand true to our motto: “We ONLY recommend what you need ®.”
Humility & Honesty
We will not be ashamed to state “I will have to find that information,” nor will we fail to call in our business associates when the skills of another is a more appropriate fit for a customer’s needs.
Privacy & Flexibility
We will respect the privacy of our clients, for their daily lives should be disturbed as little as possible by the inconvenience of a broken garage door system. We will do everything in our power to accommodate our customer’s schedule.
Preventative Maintenance
We will prevent full door replacements whenever a door is repairable, for preventative maintenance is preferable to costly and inconvenient repairs, replacement, and landfill.
Our Oath
In holding true to this oath, may we enjoy the benefits of life, prosperity and the respect for being a business that is built by like-minded people with the highest ethics and morals.
Community & Environment
We take pride in being involved with the local communities that we serve. We’ve supported local communities through charities such as Habitat for Humanity, the Salvation Army and the Red Cross. Our employees are encouraged to be involved with local causes, our employees volunteer their time with Doors of Change and the Canyon Cleanup Project.
Garage Door Medics is environmentally friendly and we recycle all of our materials whenever possible. Scrap metal is recycled and used for welding purposes with our sister company Morena Welding. We haul away old one piece doors in San Diego to Baja California to be used for building purposes.
Exceptional Customer Service
For nearly 30 years, we have provided exceptional customer experience to thousands of residential and commercial customers needing garage door service, repair and installation. When making a decision on which garage door company to choose, call Garage Door Medics. We have over 5,000 five-star reviews and are the highest reviewed and rated garage door company in the United States. We live true to our motto: “We Only Recommend What You Need ®.”
With us, business is personal. We started in San Diego and believe supporting each person in the communities we service is important. Our team is committed to cultivating long-term relationships with our customers. Our experienced technicians are available when you need us and we accommodate your schedule.
