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Garage Door Repair Reviews

We are very proud of the work we do.  It shows in the reviews below.  You may have noticed a widget on the home page for Customer Lobby, an independent third party company that contacts customers directly, who are free to say anything they want about us and whose comments will be posted on our home page by Customer Lobby themselves, whether positive or negative is totally out of our control. We do this as the only way to provide true credibility of customer reviews.  We are one of very few garage door companies to do it. 

Brian M. commented on 24-Apr-2014 03:22 PM5 out of 5 stars
Great Job a+
Scott commented on 23-Apr-2014 04:02 PM5 out of 5 stars
Gene was very professional.
Brenda P. commented on 23-Apr-2014 12:41 PM5 out of 5 stars
Jeff came out to do some maintenence and repair on our garage door and he was awesome!! He was very professional and showed me what was going on and what he was doing throughout the process.


He had to come back for a fluke incident and walked me through step by step. In a world of
unscrupulous businesses taking advantage of people who are not well versed in a particular service, GD Medics and Jeff made the unknown a pleasant experience. Excellent work and outstanding serice from initial call to service. I will absolutely recommend Jeff and GD Medics to anyone in need of garage door services. Thanks a million!!!
Larry W. commented on 22-Apr-2014 11:13 AM5 out of 5 stars
Jeff Williams was my installer of both of my garage doors to a perfection that I was very happy with!
Jeff S. commented on 21-Apr-2014 12:56 PM5 out of 5 stars
A+ rating Gene Arnell was excellent on time and fixed everything to my satisfaction. I would have no trouble recommending your service to any one Thank you
Karen commented on 18-Apr-2014 01:27 PM4 out of 5 stars
First time service. On time, very polite. Highly recommend!!
Bob Barron commented on 18-Apr-2014 11:30 AM5 out of 5 stars
! hour service from the time I called...Hector Arroyo did an excellent job...the door operation is so much better and quieter...thanks for the quick service.
Ralph W. commented on 17-Apr-2014 10:55 AM5 out of 5 stars
Did a through job of inspection and corrected the problem with the door closing. Would definitely use again and recommend them to any one who needs servicing.
Fred Phillippi commented on 16-Apr-2014 03:48 PM5 out of 5 stars
I had John Chavez come over and adjust my old garage door opener. After trying to adjust, etc. he suggested a Liftmaster 8500 as a replacement. I agreed and now have a working and almost quiet garage door that I do not have to open manually. Kudos to John on doing a fantastic job.
Michael K. commented on 16-Apr-2014 10:56 AM5 out of 5 stars
Gene Arnell came by a did a thorough inspection plus installed a 16ft weatherstrip on the bottom of the door. A+ rating from me :o)
Arman F. commented on 16-Apr-2014 10:23 AM5 out of 5 stars
Hector Arroyo was excellent. A real pro who knew what he was doing. I had a coupon which was confusing, he gave me the benefit of the doubt and the lower price. He would be my first call if I have another Garage Door problem
Scott M. commented on 16-Apr-2014 10:16 AM4 out of 5 stars
Thank you for bailing me out of an inoperative garage door...your timely action and professionalism were a welcome change to the routine mediocre work of so many. Joel Brace is an outstanding example of someone professionally qualified, courteous and able to communicate to the homeowner what he recommends without any pressure. Thank you Garage Medics and thank you Joel Brace.
Chung-yueh Ouyang commented on 16-Apr-2014 10:05 AM5 out of 5 stars
The service is excellent.
Roy Davis commented on 16-Apr-2014 06:28 AM5 out of 5 stars
Gene gold 5 star excellent A+++ my tenants needed in, worked overtime & beyond the call of duty, got us going again, and ordered the parts we need to make out tenants really happy. thank you Gene Arnell.
Caswell Malcolm commented on 15-Apr-2014 04:27 PM5 out of 5 stars
I was really pleased with your employee, Jeff Williams, who installed my garage door today. Everything went perfectly. He was very professional.
Ed Itchek commented on 15-Apr-2014 02:23 PM5 out of 5 stars
I wanted to give Gene Arnell 5 stars!!! He came nicely dressed and was so informative and nice. I really appreciate the service he gave me.
Deshler Whiting commented on 15-Apr-2014 11:42 AM5 out of 5 stars
Leonardo was great!
Lynn Thedell commented on 13-Apr-2014 10:44 AM5 out of 5 stars
I called Sunday morning because our garage door came off the tract. They were able to have someone out in 45 minutes, ON A SUNDAY! Gene arrived and he was awesome. He explained everything to me, gave me options, estimates on all work, and didn't pressure me at all. He was quick, professional, and friendly! We had Garage Door Medics install our garage door and garage door opener and they have serviced our garage door twice in the past. I highly recommend them!
Ryan F. commented on 11-Apr-2014 09:44 AM5 out of 5 stars
same day appointment and service. Fast and friendly.
Thelma Clark commented on 11-Apr-2014 09:29 AM5 out of 5 stars
This is for GENE ARNELL...he was excellent and I want to give him ten stars! He was very helpful and helped me understand everything he was doing. Would recommend him and company to everyone I know.
Alina T. commented on 10-Apr-2014 10:15 PM5 out of 5 stars
Leonardo was great! He came one time and I was running late, but he still waited for me and had a smile to greet me with. He was very fast and efficient. He explained the problems very well n clear and did not try to push any sales on us. He notified me all of the issues and explained the prices. I would use them again and would definitely refer them, ESP Leonardo to all of my friends and family.
Kevin D. White commented on 09-Apr-2014 10:06 AM5 out of 5 stars
Jeff Williams at Garage Door Mechanics came out to repair my garage door yesterday (4/9/14). He was friendly, professional & even though he didn't have all the parts needed went out of his way to make sure the door got repaired the same day I called. Again, Jeff Williams is a perfect example of the caliber of service I've come to expect from Garage Door Medics.
Zandra U. commented on 08-Apr-2014 10:56 AM5 out of 5 stars
It is very hard to "wow" me and I can definitely say this company is a "WOW" company! From my initial appointment scheduling, to having the technician arrive, to the final repair, this company was AMAZING! Bridget, Cynthia and the tech Robert were so kind and their prices are unbeatable! I would highly recommend Garage Door Medics to anyone needing their services! Kindly, Your forever customer - Zandra
Nancy A. commented on 08-Apr-2014 09:51 AM5 out of 5 stars
Brent was efficient and courteous. He was on time and enjoyable to talk to. Your company will be referred to friends.
John P. commented on 08-Apr-2014 09:15 AM5 out of 5 stars
Great tune-up by Robert. I will call them for anything with my garage door.
Stephen G commented on 07-Apr-2014 09:11 AM5 out of 5 stars
Jake was great. Helped to replace 2 Martin Panels that were "oil canning" and noticed the one not replaced had the same sound... the new ones are causing the same noise as well and I need to reach out to Martin. Jake was professional, clean, helped me to understand the best way to keep my garage door and opener in tip top shape and represents GDM's well, as do all the people I met do. Thanks Jake!
Kendell Grissett commented on 06-Apr-2014 09:18 PM5 out of 5 stars
Leonardo Vazquez came out to adjust my door, but when he got there he seen other issues at once! He also took the time show we how the door should work with out any power, and how it should stay in place at different heights! He just let me know each step of the way. awsome job and a pleasure to see him doing his job. If i need anything done with my door please send Leo. Thank You!
Kendell Grissett commented on 06-Apr-2014 09:16 PM5 out of 5 stars
Leonardo Vazquez came out to adjust my door, but when he got there he seen other issues at once! He also took the time show we how the door should work with out any power, and how it should stay in place at different heights! He just let me know each step of the way. awsome job and a pleasure to see him doing his job. If i need anything done with my door please send Leo. Thank You!
Sharon K. commented on 04-Apr-2014 04:56 PM5 out of 5 stars
Dion, was right on time, courteous and went right to work taking care of our squeaky garage door. We were pleased with him and how quickly he completed the job!
Bill C. commented on 03-Apr-2014 09:01 AM5 out of 5 stars
Pedro is a terrific representative of your company. Worked on our three Overhead Doors last week and diagnosed problem with one (would not close properly). Took Opener back to Shop hoping to repair and discovered problem in Motherboard. Called and gave us estimates on "board" replacement vs new Controller. Very nice young man, courteous, hard working and very concerned about his customers. He just the best!
Sam and Reva Lopez commented on 01-Apr-2014 10:15 PM5 out of 5 stars
Gene arrived very promptly after our garage door had a breakdown and wouldn't move in either direction. He explained in detail what had happened and how the doors operate. He was courteous and efficient. We really appreciated the same day service and also our "good as new" garage door.
Thelma Clark commented on 31-Mar-2014 02:39 PM5 out of 5 stars
Jacob - Was EXCELLENT! My husband who is a hard critic..loved his work! We want to recommend him to everyone!And I want to use him everytime from now on!!
Dr James Robinson commented on 29-Mar-2014 03:41 PM5 out of 5 stars
I had the pleasure to have Robert come to my home within 24 hours of calling for help. He was quick on a diagnosis and made excellent recommendations. His work habits were neat, meticulous and thorough. He replaced our dated and unreliable garage door opener and made several other repairs promptly, and professionally. Please convey my thanks to him. You are fortunate to have an employee like Robert.
Rosamund B. commented on 28-Mar-2014 09:14 AM5 out of 5 stars
I am really happy with the service that I received from Jacob Hicks at Garage Door Medics. Jacob was informative,competent,pleasant gentleman. It was a pleasure to have him come to my home, my garage doors are now working perfectly. Thank you Jacob
Carlo commented on 27-Mar-2014 12:02 PM5 out of 5 stars
Excellent service..! Like a lot of homeowners, our garage door failed at the worst time during normal use. Called Garage Door Medics and David was able to set up an appointment almost immediately. Hector was scheduled to come out and not only was he on time, he was very professional, courteous and even pointed out another potential issue that can happen (we went with his recommedation). I learned a little bit about garage door maintenance - something that I've ignored.

Hector and David both deserve high fives and fist bumps..! I would like Garage Door Medics to recognize both Hector and David for their outstanding efforts. Again, excellent service overall.
Deb M. commented on 27-Mar-2014 10:12 AM5 out of 5 stars
Jeff just left and I am extremely pleased with the service. He showed me how to lubricate the door, the trouble spots I should keep an eye on, and fixed the door without trying to talk me into replacing a lot of parts. Jeff is friendly, knowledgeable, and well-spoken. I will be using your company again!
Jennifer S. commented on 27-Mar-2014 10:09 AM5 out of 5 stars
We called because a spring had broken and we had a coupon. Brent was here the very next day and he was very honest and straightforward. We ended up having both springs replaced and saved money with the clipper coupon. Thanks Brent! Thanks Garage door Medics!
leonardo vazquez commented on 26-Mar-2014 01:10 PM5 out of 5 stars
leonardo vazques is verry good worker and verry professional . hi died a verry good job
LEONARDO VAZQUES commented on 26-Mar-2014 01:05 PM5 out of 5 stars
leonardo vazques was very professional and and excellent workor
Robert B. commented on 25-Mar-2014 11:15 AM5 out of 5 stars
Jocob Hicks arrived on time, spotted the problem and made repairs at a reasonable price. We are well pleased.
Bob S. commented on 25-Mar-2014 11:12 AM5 out of 5 stars
Hector was great. He did a complete diagnostic on my door, lubricated everything and explained how everything works. I'll definitely be using your services again.
Ernesto D. commented on 24-Mar-2014 09:50 AM5 out of 5 stars
This message is to let your CEO re the outstanding performance of technician Leonardo Vasquez in fixing my garage door. Leonardo is very nice and friendly...a very knowledgeable, proficient, meticulous and thorough in doing his job and ensures satisfaction of his customer.
His performance is highly commendable. He really keep up with the company's Five Stars rating. Good job Leonardo. Keep up the work.
Javier Frailich commented on 22-Mar-2014 04:00 PM5 out of 5 stars
It was refreshing to see a professional advising and acting on Safety concerns. For safety reasons Robert installed a second spring despite having originally only one. Thank you for thinking about the well being of my family. Also, aside from a job well done it must be mentioned Robert's punctuality, and excellent customer service.
Jane A. commented on 21-Mar-2014 05:36 PM5 out of 5 stars
Hector Arroyo was prompt, helpful and a pleasure to deal with. he very clearly presented the options and also gave me garage door maintenance suggestions. Garage Door Medics is a beautifully-run business!
Dee C in sunny Ramona CA commented on 19-Mar-2014 03:23 PM5 out of 5 stars
Gene was on time, very efficient and explained all the work performed. I would recommend him to family and friends!
Justis Graham commented on 17-Mar-2014 09:11 AM5 out of 5 stars
Wanted to thank Alex for his good work and professionalism.
Parviz Gandomani commented on 14-Mar-2014 12:54 PM5 out of 5 stars
I want to thank Medics team for job well done. your customer service is a great one and I am very impressed with the follow up to my garage issue. Today Joel Brace did an excellent job to trouble shoot my door system and found the root cause, which was somewhat very confusing.Your customer service personal follow up by phone call exceeded our expectation. Your company will be highly recommended to mt friends and it is very refreshing to get this much attention.
Stephen Gauvin commented on 14-Mar-2014 12:49 PM5 out of 5 stars
Alex helped me out on Wednesday evening. My new opener was not working properly, something I did, and he showed me what to look for and where to look and to call him if ever there was an issue. Interestingly he mentioned the LiftMaster, which is the best in the industry, can be sensitive to light and it looks like I have that unit that is sensitive, so I will have to have the guys out to help me there, but when I do, I know it will get resolved quickly and professionally. Alex, Flor, Eric, Joel, and Leonardo have all done a great job in helping me to fix my garage door issues and once Martin Doors figures out what they are going to do to fix the door issue, I will have them come out and install the new door. All I want to know when I open my garage door is that when I push the button, it will work, if not, I know who I can go to for quick, professional help.
Garage Door Medics sticker has been on my wall for 9 years. Glad to know I have someone I can trust to help me when needed!
Hector Castro commented on 14-Mar-2014 09:47 AM5 out of 5 stars
Medic Yelp (Leonardo Vasquez) was very knowledgeable about the work that needed to be completed and He made many recommendations to better solve the problem with garage door problems.He gave us suggesting to fix the problem. He offer a reasonable price compare other places.
Dennis commented on 13-Mar-2014 12:21 PM5 out of 5 stars
Jacob did a great job, same day service and very efficient. Thanks!
Bonnie Bugachevsky commented on 13-Mar-2014 10:20 AM5 out of 5 stars
Wanted to give Joel Brace a five star review! He did an excellent job on my door and also his associate Deon was very nice and courteous as well.
Kathleen Baker commented on 07-Mar-2014 10:17 AM5 out of 5 stars
Hector serviced my garage doors today. He was honest, courteous and professional. I did not feel like he was trying to sell me something I did not need which is what I experienced in the past. Thank you Hector!!!
Carolyn Satter commented on 06-Mar-2014 05:25 PM5 out of 5 stars
Joel was fabulous. Took care of the squeaky hinges and loose chair. they are my first people to call with any garage door problems
Tony Millikan commented on 06-Mar-2014 08:55 AM5 out of 5 stars
Pedro Installed 2 doors at my residence today. He did a great job, and was very professional. Thanks
Terri Bryson commented on 06-Mar-2014 08:53 AM4 out of 5 stars
Thank you Gene, you had all the answers, I appreciate my quiet door after your attention.
Jim K commented on 04-Mar-2014 06:41 PM5 out of 5 stars
Hector serviced my two garage doors today and was prompt and efficient in his work. Most professional attitude was displayed, and he was very informative. Will use you folks again when needed, thanks!!
Tracy Simpson commented on 04-Mar-2014 01:51 PM5 out of 5 stars
Absolutely 100% professional service from beginning to end. Pedro Corona was the installer for my job. He was right on time, he spent a few minutes with me after to explain care & maintenance and showed me exactly how set the key pad code. And of course his workmanship is excellent! I highly recommend Garage Door Medics. I would also like to thank Mark for making the extra trip out to look at my garage before going forward with ordering and installing.
Just had a large service done to two garage doors. No service for the last 20+ yrs. Gene did a great commented on 04-Mar-2014 01:31 PM5 out of 5 stars
Just had a large service done to two garage doors. No service for the last 20+ yrs. Gene did a great job of explaining and fixing the challenge. Friendly prompt service nice reflection on the company. I'll reccomend you to friends.
Bill Stern commented on 02-Mar-2014 10:37 AM5 out of 5 stars
Alex called in advance, arrived at the beginning of the time window, was very friendly and explained what he was doing. We were very pleased and would ask for Alex next time we have service.
Gary K. commented on 28-Feb-2014 07:43 PM5 out of 5 stars
Garage Door Medics, Customer service just doesn't get better then this. Many thanks to Joel and company.
Debrah C. commented on 27-Feb-2014 05:53 PM5 out of 5 stars
I am very happy with the service I received today from Leonardo Vasquez. He did a thorough job explaining my options to get my garage door useable again. He worked with me on pricing and was very professional, cordial, and had the job done in a timely manner. Thank you Leo and Garage Door Medics. I would highly recommend you to others.
Marliese commented on 27-Feb-2014 04:00 PM5 out of 5 stars
Gene replaced our opener today, and did a great job! He was courteous, prompt, and knowledgable. I'm happy to have a well-working opener now.
Marjo Manuel commented on 23-Feb-2014 12:19 PM5 out of 5 stars
Quick and efficient. No BS!!!! Alex was so professional and did and excellent job!!!!
Rick from Penasquitos commented on 19-Feb-2014 08:08 PM4 out of 5 stars
Hector was very professional and courteous. He called to let me know he was on his way and arrived shortly after. When he was done he gave me a complete rundown of what he had done and told me how to care for my garage door. I would definitely recommend GD Medics.
William Thomas Waite commented on 19-Feb-2014 01:51 AM5 out of 5 stars
I was very impressed with the level of expertise and customer support given by GD Medic technician Leonardo. Not only did he take care of any issues, he educated me about certain aspects of maintaining my garage doors. Great Job.
Jose L. Neves commented on 15-Feb-2014 02:03 PM3 out of 5 stars
Loenardo did a great job on our garage door. He was professional, kind, explained the parts and mechanisms of the garage door, and charged us a fair price for the parts and labor. I'd recommend Garage Door Medics to other customers seeking garage door repairs.
Mike Patel commented on 15-Feb-2014 01:24 PM5 out of 5 stars
The best experience. Great service. Quick and efficient.
Linda commented on 14-Feb-2014 01:45 PM5 out of 5 stars
I called your office this morning and was told a technician would be here between 12 & 3 pm and would give a 30 minute courtesy call. Alex called me at 1230, arrived right around 1 pm and immediately spotted the problem and corrected it. Alex was friendly, courteous, prompt, efficient, kind and professional. You are fortunate to have him on your team. I will not only request Alex in the future, but will refer your professional company any chance I get! Thank you for the best service ever!
ron commented on 10-Feb-2014 11:14 AM5 out of 5 stars
Joel Brace and Hector did a great job on my garage door. they where on time, did a great job answered all my questions and were friendly. I highly recomend gdmedics
Dawn with WRB Management commented on 05-Feb-2014 10:45 AM5 out of 5 stars
Good Morning Mark, I just spoke with our tenant and everything is great with the new garage door, the tech was very professional and cleaned up great. Thank you! If you will send me a closing invoice I will get it out right away. Dawn L. Gallagher WRB Management, Inc. 1672 Main Street, #E364 Ramona, CA 92065 760-789-2215 Office 760-789-2211 Fax
Claude S. commented on 05-Feb-2014 01:07 AM5 out of 5 stars
Mark, thank you so much for fitting us into your schedule today. I appreciate your professionalism and service. Pedro was punctual and ON IT! Not to mention, our new door doesn’t look too shabby!
Barbara Hendrix commented on 05-Feb-2014 12:59 AM5 out of 5 stars
I was really pleased with your employee, Pedro Corona, who installed my garage door today. Everything went perfectly. He was so nice, professional, and accommodating.
Jodi Bartlett commented on 04-Feb-2014 12:32 PM5 out of 5 stars
Jacob was professional, courteous and got the job done!
Munther Hammouri commented on 01-Feb-2014 11:27 AM5 out of 5 stars
Pedro at Garage Door Medics was very very professional. He gave me a call 15 minutes before he arrived and let me know he was on his way. He arrived and explained to me what was wrong and how to prevent the problem from happening again. He even quickly fixed another problem that I had in the garage door as he was giving me the free estimate. He broke down to me the costs and their costs seemed very reasonable. It was a great experience and I would definitely recommend Garage Door Medics to anyone.
Angie Bellrose, San Diego CA commented on 28-Jan-2014 11:09 AM5 out of 5 stars
Leonardo Vazquez came and tuned up my garage door, he also replaced a set of rollers.
I am very pleased with his work--thanks for the excellent job
Conrad Metzke commented on 28-Jan-2014 10:53 AM5 out of 5 stars
Jake performed a repair on 1/21/14 and my only possible comment is "SUPERB." Your advertising says that you only do the work actually needed, and Jake was meticulous about sticking to this promise; at every step he discussed all options from 'do nothing' to 'scrap the whole thing and start over' and quoted prices, explained why or why not each possibility made sense to him, and let me choose. In the end I opted for more than he said was absolutely necessary, mostly because I preferred a long-term fix to a band-aid solution; and even at that the price was a bit less than I'd anticipated. So - thanks to your company for integrity and quality, thanks to Jake for the same, and be assured you have my recommendation wherever possible.
George C. commented on 25-Jan-2014 11:27 PM5 out of 5 stars
Leonard Vasquez came and tuned up our garage door. A new spring was needed and he installed that in less and half an hour. We are very pleased with his work and prices. Thanks!
James Zdybek commented on 14-Jan-2014 12:53 PM5 out of 5 stars
John arrived on time and right away he spoted that I had a broken spring that needed to be replaced. He did so and then continued doing his inspection. He was vey professional and knew what he was doing. I highly recomend John and the company for any work.
Sandy commented on 13-Jan-2014 10:53 PM5 out of 5 stars
Leonard responded within hours of my call! He persevered until he found the problem (s).I highly recommend this company!
Duane Kuperus commented on 06-Apr-2012 10:38 AM5 out of 5 stars
I use GDMedics for all my properties and cannot think of using anyone else. Jeff Merckel is the best.
Mrs. Connor San Diego commented on 30-Sep-2011 02:40 PM5 out of 5 stars
Mrs. Connor will like to let you know that she is very happy with the garage door repair work Jorge did for her. “ very kind, and unbelievably helpful young man” super happy with Jorge, she went on and on… how he took the time to explain the maintenance
and the importance of keeping the door safe… etc.
Teresa S. Fallbrook, CA commented on 21-Sep-2011 05:10 PM4 out of 5 stars
Shawn at Garage Door Medics was very professional. He repaired my garage door opener and thoroughly explained what he did and the condition of my system. I was completely satisfied with Shawn's excellent performance. The scheduling was a bit confusing.
However, outside of that, this garage door repair company's methods in completing the project was excellent.
Anonymous commented on 15-Sep-2011 05:29 PM5 out of 5 stars
Garage Door Medics Rock!

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